HOURS & HOLIDAYS
On the holidays below we're either closed, closing early at 1:00 PM ET (10:00 AM PT), or working while carnets can't be issued. Either way, issuing picks up on the next business day, so plan around these dates if you're traveling nearby.
A Canadian carnet needs both our team and the Canadian Chamber of Commerce to be open. So this schedule includes Canadian public holidays and the U.S. holidays our team observes. On Canadian-only holidays we can still review your order, but carnets can't be issued.
Submit early, or choose Pro processing if your needed-by date falls within a few business days of a closure.
| Date | Holiday | Hours | Processing resumes |
|---|---|---|---|
| Wed, Nov 11 | Veterans DayWe're working; carnets issue the next business day | No issuing | Thu, Nov 12 |
| Wed, Nov 25 | Day before Thanksgiving | Closes 1 PM ET | Mon, Nov 30 |
| Thu, Nov 26 | Thanksgiving | Closed | Mon, Nov 30 |
| Fri, Nov 27 | Day after Thanksgiving | Closed | Mon, Nov 30 |
| Wed, Dec 23 | Day before Christmas Eve | Closes 1 PM ET | Mon, Dec 28 |
| Thu, Dec 24 | Christmas Eve | Closed | Mon, Dec 28 |
| Fri, Dec 25 | Christmas Day | Closed | Mon, Dec 28 |
| Thu, Dec 31 | New Year's Eve | Closed | Mon, Jan 4 |
| Date | Holiday | Hours | Processing resumes |
|---|---|---|---|
| Fri, Jan 1 | New Year's Day | Closed | Mon, Jan 4 |
| Mon, Jan 18 | Martin Luther King Jr. DayWe're working; carnets issue the next business day | No issuing | Tue, Jan 19 |
| Mon, Feb 15 | Presidents DayWe're working; carnets issue the next business day | No issuing | Tue, Feb 16 |
| Mon, May 31 | Memorial DayWe're working; carnets issue the next business day | No issuing | Tue, Jun 1 |
| Fri, Jun 18 | Juneteenth (observed)We're working; carnets issue the next business day | No issuing | Mon, Jun 21 |
| Mon, Jul 5 | Independence Day (observed) | Closed | Tue, Jul 6 |
| Fri, Sep 3 | Labor Day weekend | Closes 1 PM ET | Tue, Sep 7 |
| Mon, Sep 6 | Labor Day | Closed | Tue, Sep 7 |
| Thu, Nov 11 | Veterans DayWe're working; carnets issue the next business day | No issuing | Fri, Nov 12 |
| Wed, Nov 24 | Day before Thanksgiving | Closes 1 PM ET | Mon, Nov 29 |
| Thu, Nov 25 | Thanksgiving | Closed | Mon, Nov 29 |
| Fri, Nov 26 | Day after Thanksgiving | Closed | Mon, Nov 29 |
| Thu, Dec 23 | Day before Christmas Eve | Closes 1 PM ET | Mon, Dec 27 |
| Fri, Dec 24 | Christmas Eve & Christmas (observed) | Closed | Mon, Dec 27 |
| Fri, Dec 31 | New Year's Eve & New Year's Day (observed) | Closed | Mon, Jan 3, 2028 |
| Date | Holiday | Hours | Processing resumes |
|---|---|---|---|
| Mon, Oct 12 | Thanksgiving (Canada)Canadian issuer closed; we can still review orders | No issuing | Tue, Oct 13 |
| Wed, Nov 11 | Remembrance DayCanadian issuer closed; we can still review orders | No issuing | Thu, Nov 12 |
| Wed, Nov 25 | Day before U.S. ThanksgivingOur team is off (U.S. holiday) | Closes 1 PM ET | Mon, Nov 30 |
| Thu, Nov 26 | U.S. ThanksgivingOur team is off (U.S. holiday) | Closed | Mon, Nov 30 |
| Fri, Nov 27 | Day after U.S. ThanksgivingOur team is off (U.S. holiday) | Closed | Mon, Nov 30 |
| Wed, Dec 23 | Day before Christmas EveOur team is off (U.S. holiday) | Closes 1 PM ET | Tue, Dec 29 |
| Thu, Dec 24 | Christmas EveOur team is off (U.S. holiday) | Closed | Tue, Dec 29 |
| Fri, Dec 25 | Christmas DayOur team and the issuer are both closed | Closed | Tue, Dec 29 |
| Mon, Dec 28 | Boxing Day (observed)Canadian issuer closed; we can still review orders | No issuing | Tue, Dec 29 |
| Thu, Dec 31 | New Year's EveOur team is off (U.S. holiday) | Closed | Mon, Jan 4 |
| Date | Holiday | Hours | Processing resumes |
|---|---|---|---|
| Fri, Jan 1 | New Year's DayOur team and the issuer are both closed | Closed | Mon, Jan 4 |
| Fri, Mar 26 | Good FridayCanadian issuer closed; we can still review orders | No issuing | Mon, Mar 29 |
| Mon, May 24 | Victoria DayCanadian issuer closed; we can still review orders | No issuing | Tue, May 25 |
| Thu, Jul 1 | Canada DayCanadian issuer closed; we can still review orders | No issuing | Fri, Jul 2 |
| Mon, Jul 5 | U.S. Independence Day (observed)Our team is off (U.S. holiday) | Closed | Tue, Jul 6 |
| Fri, Sep 3 | Labour Day weekendOur team is off (U.S. holiday) | Closes 1 PM ET | Tue, Sep 7 |
| Mon, Sep 6 | Labour DayOur team and the issuer are both closed | Closed | Tue, Sep 7 |
| Thu, Sep 30 | National Day for Truth and ReconciliationCanadian issuer closed; we can still review orders | No issuing | Fri, Oct 1 |
| Mon, Oct 11 | Thanksgiving (Canada)Canadian issuer closed; we can still review orders | No issuing | Tue, Oct 12 |
| Thu, Nov 11 | Remembrance DayCanadian issuer closed; we can still review orders | No issuing | Fri, Nov 12 |
| Wed, Nov 24 | Day before U.S. ThanksgivingOur team is off (U.S. holiday) | Closes 1 PM ET | Mon, Nov 29 |
| Thu, Nov 25 | U.S. ThanksgivingOur team is off (U.S. holiday) | Closed | Mon, Nov 29 |
| Fri, Nov 26 | Day after U.S. ThanksgivingOur team is off (U.S. holiday) | Closed | Mon, Nov 29 |
| Thu, Dec 23 | Day before Christmas EveOur team is off (U.S. holiday) | Closes 1 PM ET | Wed, Dec 29 |
| Fri, Dec 24 | Christmas EveOur team is off (U.S. holiday) | Closed | Wed, Dec 29 |
| Mon, Dec 27 | Christmas Day (observed)Canadian issuer closed; we can still review orders | No issuing | Wed, Dec 29 |
| Tue, Dec 28 | Boxing Day (observed)Canadian issuer closed; we can still review orders | No issuing | Wed, Dec 29 |
| Fri, Dec 31 | New Year's EveOur team is off (U.S. holiday) | Closed | Tue, Jan 4, 2028 |
Call us before you book travel. We'll tell you exactly when your carnet can be issued.
Last updated Oct 1, 2026. Early-close times are Eastern Time (Ottawa and Toronto are on ET too).